Managing your bookings
Confirm bookings, mark deposits paid, change lengths, cancel and send reminders.
Go to Bookings. Your bookings are grouped into Needs attention, Upcoming, Past and Cancelled. You can also switch to the Calendar view.
- Awaiting deposit: once the deposit is in your account, select Mark deposit paid. The customer is emailed and the booking is confirmed.
- To confirm: for bookings without a deposit, select Confirm booking.
- Change: make an appointment longer or shorter, for example +15 minutes.
- Cancel: cancels the booking and emails the customer.
Reminders
Customers automatically receive a reminder email before their booking. Switch Your reminders on at the top of the Bookings page if you would also like a reminder email yourself.