Help centre
How can we help?
Clear, step-by-step guides to everything in Kartzy, from adding your first product to taking bookings and getting paid.
Getting started
What Kartzy is, setting up your store and finding your way around.
Your shop & design
How your shop looks, its details, and opening or pausing it.
Products
Adding products, photos, stock, options and pre-orders.
Orders & delivery
How orders work, sending totals, delivery and coupons.
Getting paid
The ways customers can pay you, and automatic card payments.
Bookings
Appointments, classes and rentals: hours, team, deposits and more.
Quotes
Jobs without a fixed price, where you quote each customer.
Growing your shop
Reviews, social links, your stats and the referral programme.
Account & billing
Your plan, payment details, cancelling and your login.