Sending the total to a customer

Some orders need you to finish them before the customer can pay, for example when delivery is worked out per order, or when you use a payment link.

1. 1Go to Orders and open the order under Needs a total.
2. 2Enter the delivery cost, if needed.
3. 3Paste the payment link for this order, if you use payment links.
4. 4Check where customers should send their proof of payment. This is filled in from your settings, but you can change it for this order.
5. 5Select Send total (the button may read Confirm shipping & send total or Add payment link & send total). The customer is emailed their total and how to pay, and the order moves to Waiting for payment.